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RETURNS, REFUNDS & SHIPPING POLICY
If you’re unhappy with your purchase or experience, please let us know by emailing us within 48 hours of receipt at customerservice@cbdconnection.net.  Be sure to include your full name and order number.  Please Note: Due to the nature of our products, many items are not eligible for return.  All returns are subject to manufacturer’s terms and warranties.  All approved returns require a Return Authorization number and must be returned unused, in the same condition as received and in original packaging.

Shipping fees are non-refundable and customer is responsible for return shipping charges.  Approved refunds will be issued back to the original method of payment unless otherwise arranged.

Any items marked Final Sale are not eligible for refund or exchange.

DAMAGE DURING SHIPPING
Please check your shipment carefully upon arrival to ensure it has not been damaged during shipping. All claims for damaged product must be made within 48 hours of receipt by contacting us in writing by email at customerservice@cbdconnection.net. Please provide a photograph(s) along with detailed information for any product damaged during shipping.

SHIPPING & ESTIMATED DELIVERY TIME
We are committed to shipping your order as fast as we can.  Orders usually ship within 1-3 days.  Estimated delivery time is in BUSINESS DAYS and does not include weekends or holidays. Orders take at least one business day to process before shipping.  Please allow 5-7 business days for delivery.

Items in your order may arrive in separate packages.

SHIPPING RATES & TAXES
Shipping rates and taxes are calculated at checkout.  

FDA Disclosure

The statements made regarding these products have not been evaluated by the Food & Drug Administration. The efficacy of these products has not been confirmed by FDA approved research. These products are not intended to diagnose, treat, cure, or prevent any disease. All information presented here is not meant as a substitute for or alternative to information from healthcare practitioners. Please consult your healthcare professional about potential interactions or other possible complications before using any product. The Federal Food, Drug and Cosmetic Act requires this notice.

Allergies

Please be aware that certain products may contain soy, nuts, essential oils and/or infused with herbs. Please check to make sure you are not allergic to any of the ingredients.

Storage Suggestion

We recommend keeping products containing CBD or essential oils away from heat and direct sunlight.

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